Resources
Usability
Usability testing for small businesses
- Even one usability test can be useful.
Practical ideas for beta testing for the small business
- Find out how even a small business can conduct a thorough, professional beta test.
- Find out about how to make your dialog boxes easier to use.
Usability checklist for web sites
- Test your web site for user-friendly features.
Localization
Think globally about your software and documentation
- Find out how different cultures might perceive colors and other elements in your product or web site.
Quick tips for localization of software
- Read some of the basics of preparing your software for localization.
Multimedia
Ten steps to a professional software demo
- You might be surprised to learn that the best demos require more work before you ever touch that screen recording software.
Copywriting
Quick tips for writing web copy
- Make your web site visitors lean forward in their seats.
How to write for your business blog
- What kind of style and tone should you use in the copywriting for your blog?
Your email copywriting can drive your sales
- Check out how to lose or win sales when you send an email.
Communicating across cultures by email
- I have found certain approaches work whatever my preconceived ideas of the person at the other end of the email trail.
Online Help
- Organize your Help like the pros. Works for print too.
Checklist for complete online Help
- Find out if you have covered every feature in your software thoroughly.
- A basic checklist to make sure you cover everything.
Spellcheck a .chm online Help file
- Why try to check the spelling and grammar in each individual topic or file? Here's how to get it done quickly.
Technical writing
Outsourcing your documentation
- Find out considerations for hiring a technical writer.
Market your software
- Press releases for software.
- Publisher of software for listings on Amazon.com.
- Software marketing, software site submissions, search engine optimization and more.
- Resource for developers, publishers, and software authors.

